New technology coming to LJ Hooker Newtown

New technology coming to LJ Hooker Newtown

We are changing the way we do things!

LJ Hooker Newtown continually strives to provide the highest level of customer service and support. As part of our commitment to this, we have installed a new electronic document archiving and communication system into our office to ensure that your records are protected for years to come.

The benefits to you are that we are now able to instantly recall documents from our computer system and email them to you so you have them instantly rather than waiting for normal post to arrive. This system will be used for normal communications as well as end of month statements.

Some of the features of this new system include:
  • Ability to receive your owner statements with creditor invoices attached via email
  • Ability to receive copies of inspection reports, leases and other documents instantly
  • Ability to re-email your statement and creditor invoices etc, to either yourself or your accountant, should they be misplaced
We anticipate that you will be pleasantly surprised at the efficiency as this change is made and our system provider will be assisting us in every manner. We expect FileSMART integration to be completed by mid-August 2017, thus you can expect your August end of month statement to be delivered by email with all relevant invoices and documentation attached.

It is also a good time to update your details and ensure that you have a valid email address registered with our office. You can check this by calling our reception desk on (02) 8595 1888.

If you have any further queries, please do not hesitate to contact us.

Warmest Regards,
LJ Hooker Newtown
Property Management Department